Refund policy

Returns

Please note before placing and order that all sales on pampas or dry flowers, wall art, earrings, are final and not refundable. 

If you are not totally satisfied with any of our coasters, plates, trays, please email us at support@merakicollect.com for a return label. Only items in good condition are eligible for a refund.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards

You can always contact us for any return question at support@merakicollect.com